Salesforce.com For Dummies is a great tool to help any business, large or small, solve the challenges of running a business by using Customer Relationship Management software. Salesforce.com helps your sales team, customer service representatives, and marketing agents by providing fast, up to the minute, and relevant information in a format that streamlines productivity and helps these team members focus on getting the job done. Salesforce.com For Dummies provides information about all the latest updates and enhancements to the latest Salesforce.com CRM system, so you can stay on top of ways to maximize your CRM software to benefit your business.
Salesforce.com For Dummies helps you choose the CRM edition of Salesforce.com that best suits your business, and it explains the features of the software. Learn how to develop contacts, calculate forecasts, and manage your accounts, so you stay on top of your accounts but don’t waste a lot of time taking care of administrative projects. Keep your data updated and analyze it as necessary by running reports to present to your team members. Salesforce.com For Dummies even teaches you the advantages of tracking customer service issues, and it helps you generate additional sales leads to help you expand your business even further.
Another advantage to this book is the marketing benefits. Using Salesforce.com along with Google AdWords will help you beef up your online presence, so anyone on the Internet can easily find you. This book also teaches you how to maximize free social networking opportunities, such as Twitter and Facebook, to spread the word about your business to your existing customers and build relationships with potential customers.
Salesforce.com uses cloud computing to connect all authorized users to the system, so everyone can update from where they are and everyone can read the latest updates from where they are. Salesforce.com eliminates the need to come back to the office and input data; Salesforce.com For Dummies will show you how to integrate mobile devices, such as a BlackBerry or an iPhone, so it syncs up with the CRM and maximizes worker productivity.
Whether you run a large business, a small business, or something in between, competition among businesses is fierce, and your competitors are fighting for your customers. Keep them satisfied with an efficient system that helps you take care of their needs in a way that allows your employees to remain productive. Salesforce.com For Dummies is a worthwhile investment because it will help you maximize the profit you make in your business by teaching you how to efficiently use the CRM system. Get the most bang for your buck and use Salesforce.com For Dummies to improve customer relationships today. You can buy it on Amazon here.